Official support email
Need help? Email us directly.
The quickest way to get help with Aleko is through the official support email.
Support
Help when you need it, without digging around.
Reach out whenever you need help with Aleko.
Before you write
Common issues
These are the first checks that solve the most common real-world problems.
A section is not detected
Ensure that precise location is enabled for Aleko.
Weak GPS signal, tunnels, and temporary road changes can also affect recognition quality.
Notifications are missing
Make sure notifications are enabled both at device level and inside the app's own settings.
Premium is not showing up
Use Restore Purchases with the same Google Play or App Store profile that completed the original purchase.